geoWidgets Privacy Policy

Last updated: December 19, 2018 at 11:02 am

Digital Data Services, Inc., doing business as geoWidgets (“geoWidgets”, “we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact our Data Protection Officer.

When you visit our website (www.geowidgets.io), and/or use our services and software, you trust us with your personal information. We take your privacy very seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through this carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Site, our services and software.

This privacy policy applies to all information collected through our website, our software, and/or any related software, services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “Software”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. What information do we collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us such as name, address, contact information, and usage data.

We collect limited personal information that you voluntarily provide to us when registering the Software expressing an interest in obtaining information about us or our products and services, when participating in activities in the Software (such as posting on our support forums) or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Software, the choices you make and the products and feature you use. The personal information we collect can include the following:

  • Name and Contact Data. We collect your subscription information which may include your first and last name, organization, email address, phone number, and other similar contact data.
  • Credentials. We do not collect passwords, password hints, and other similar security information used for authentication as we utilize Esri’s ArcGIS Identities for authentication, please refer to Esri’s Privacy Statement.
  • Payment Data. We utilize ArcGIS Marketplace to process your payment if you make purchases of our Software. All payment data is stored by our payment processor (ArcGIS Marketplace and Digital River) and you should review their respective privacy policies and contact the payment processors directly to respond to your questions.
  • All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you utilize our Software.

We automatically collect certain information when you visit and use our Software. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Software and other technical information. This information is primarily needed to maintain and improve the security and operation of our Software, and for our internal analytics and reporting purposes.

Like many businesses, we collect information through cookies and similar technologies. You can find out more about this in our Cookies Policy.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

We may obtain information about you from other sources, such as public databases, join marketing partners, social media platforms, as well as from other third parties. Examples of the information we receive from other sources include profile information (your name, email, organization, contact information, subscription status, and any other information that you choose to make public); marketing leads and search results and links, including paid listings.

2. How do we use your information?

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you utilize our Software.

We may obtain information collected via our Software for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform with you (“Contractual”), with your consent (“Consent”), and/or for compliance with out legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • To facilitate account creation and logon process with your Consent. If you choose to link your account with us from a third party account (such as ArcGIS Marketplace and ArcGIS Online account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.
  • To send you marketing and promotional communications for Business Purposes. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
  • To send administrative information to you for Business Purposes, Legal Reasons, and/or possibly for Contractual. We may use your your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
    Fulfill and manage your orders for Contractual reasons. We may use your information to fulfill and manage your orders, payments, and returns made through the Software.
  • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Software, products, services, marketing, and your experience.

3. Will your information be shared with anyone?

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:

  • Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
    Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors, or agents who perform services for us on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Software, which will enable them to collect data about how you interact with the Software over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity. Unless described in this Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With your Consent. We may disclose your personal information for any other purposes with your consent.

4. Do we use cookies and other tracking technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access and store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

5. How long do we keep your information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, account, or other legal purposes). No purpose in this Policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Software is at your own risk. You should only access the services within a secure environment.

7. Do we collect information from minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Software, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Software. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measure to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact our Data Protection Officer (see Section 11).

8. What are your privacy rights?

In Short: You may review, change, or terminate your account at any time.

If you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. You can find their contact details here:

EU ResidentsLink Here
US California ResidentsLink Here
US Colorado ResidentsLink Here

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided below in Section 11.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service and/or comply with legal requirements.

Cookies and similar technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your web browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Software. To opt-out of interest-based advertising by advertisers, please visit http://www.aboutads.info/choices. For further information about how we use cookies, please see our Cookie Policy.

Opting out of email marketing

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may contact us using the contact information provided below.

9. Do California residents have specific privacy rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also know as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with our Software, you have the right to request removal of unwanted data that you publicly posted in the Software. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed in the Software, but please be aware that the data may not be completely or comprehensively removed from our systems (e.g. removed from all backups).

10. Do we make updates to this Policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently positing a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

11. How can you contact us about this Policy?

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) by email at dpo@digitaldataservices.com, by phone at +1 303 986 6740, or by post to:

Digital Data Services, Inc.
Attn: Data Protection Officer
7550 W. Yale Ave., Suite B-200
Denver, CO 80227
United States


If you have any further questions or comments about us or our policies, email us at geowidgets@digitaldataservices.com, by phone at +1 303 986 6740 or by post to:

Digital Data Services, Inc.
7550 W. Yale Ave., Suite B-200
Denver, CO 80227
United States

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